As Vice President of Operations, Tracy supervises the Operations Department, assists in preparing the monthly and quarterly reports, audits and custody holdings and ensures that IRA distribution requirements are met.

Tracy joined the firm in 1998 as the Receptionist for the Investment office. In 1998, she was promoted to Administrative Assistant and in 2001, she moved to the Operations Department as the Operations Manager. In 2011, she accepted the position of Vice President of Operations. Tracy received a Bachelor of Science degree in Business Administration from Mansfield University. Prior to joining the firm, she was a Merchandise Assistant for a large retail company. Tracy is a 2009 graduate of Leadership Chemung and is a Commissioned Notary Public.